PRESS RELEASE: Jessica Hearn named Branch Manager of e-Services at Mutual Credit Union

Monday, September 19, 2022 

Vicksburg, Miss. – Mutual Credit Union is pleased to announce the promotion of Jessica Hearn to Branch Manager of e-Services.

Jessica Hearn

Jessica began her career at Mutual on June 2, 2014 as a Teller at the Cherry Street branch. She was promoted to Financial Services Representative at our Clay Street branch in 2016 and then became the inaugural member of our e-Services team in 2019. In 2021, Jessica was named Supervisor of e-Services and now in 2022 she will be Branch Manager of the department. She is widely involved as a leader in the credit union world and in Vicksburg, having completed MSCUA’s LEAD program and currently involved in Leadership Vicksburg.

Michael Mathews, President of Mutual Credit Union stated, “E-Services has been a hugely important part of Mutual’s efforts to meet our member’s financial needs despite their location. Jessica has done a phenomenal job at this from the beginning and we are proud to promote her to Branch Manager of this department.”


Mutual Credit Union continues to be a multi-branch financial institution offering world-class products and services in the following counties: Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, and Copiah counties with an expanded presence now in Lowndes County, MS and Pickens County, Alabama. In 2021, we celebrated 90 years of serving our members and our communities. Although Mutual CU might look a little different now than it did in 1931, we remain your credit union focused on ‘people helping people.’ We continue to look forward to the future and to secure the economic prosperity of our members. 

For more information about Mutual Credit Union, please follow this link to our webpage. For additional questions, please call 877-457-3654.

PRESS RELEASE: Nicole Knight named Branch Manager at South Frontage Road location of Mutual Credit Union

Press Release 

Monday, August 1, 2022 

Vicksburg, Miss. – Mutual Credit Union is pleased to announce the promotion of Nicole Knight to Branch Manager at our South Frontage Road location.

Nicole Knight

Nicole began her career at Mutual on August 17, 2015 as a Teller at the SFR Branch. She was quickly promoted to Receptionist at our Main Office in 2016, but was feeling called back to South Frontage to be a Financial Services Representative in May of 2017, where she has been ever since. In 2021, Nicole won the “Busy Bee Award” for opening both the most accounts and loans for the entire year – a huge testament to her cheerful attitude, work ethic, and commitment to improving the financial lives of our members and community. We are very fortunate to have Nicole’s expertise in our Mutual CU Family.  

Michael Mathews, President of Mutual Credit Union stated, “I believe Nicole is the ideal person to lead our South Frontage Road branch into it’s next chapter of growth and success. We have all been impressed by her dedication to provide top-notch service to our members while helping to support her fellow employees.”


Mutual Credit Union continues to be a multi-branch financial institution offering world-class products and services in the following counties: Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, and Copiah counties with an expanded presence now in Lowndes County, MS and Pickens County, Alabama. In 2021, we celebrated 90 years of serving our members and our communities. Although Mutual CU might look a little different now than it did in 1931, we remain your credit union focused on ‘people helping people.’ We continue to look forward to the future and to secure the economic prosperity of our members. 

For more information about Mutual Credit Union, please follow this link to our webpage. For additional questions, please call 877-457-3654.

PRESS RELEASE: Tawana Dart Named Mutual Credit Union’s Vice President of Finance

Press Release 

Thursday, March 10, 2022 

Vicksburg, Miss. – - Mutual Credit Union is pleased to announce the promotion of Tawana Dart to Vice President of Finance. 

Tawana began her career at Mutual on June 11, 2007 as a Teller. She was quickly promoted to the Accounting Department and became Senior Accountant on July 23, 2018. Tawana holds a Bachelor’s Degree in Accounting from The University of Southern Mississippi and is currently pursuing an MBA from Mississippi College. She is also a Certified Regulatory Vendor Program Manager. We are very fortunate to have Tawana’s financial and accounting expertise in our Mutual CU Family.  

Michael Mathews, President of Mutual Credit Union stated, “Tawana has been a key part of our success and we were thrilled to promote her to this leadership position. I am confident that she will be an important asset to help our organization reach it’s goals.”


Mutual Credit Union continues to be a multi-branch financial institution offering world-class products and services in the following counties: Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, and Copiah counties with an expanded presence now in Lowndes County, MS and Pickens County, Alabama. In 2021, we celebrated 90 years of serving our members and our communities. Although Mutual CU might look a little different now than it did in 1931, we remain your credit union focused on ‘people helping people.’ We continue to look forward to the future and to secure the economic prosperity of our members. 

For more information about Mutual Credit Union, please follow this link to our webpage. For additional questions, please call 877-457-3654.

2022-2023 Mutual Credit Union Scholarship Committee Now Accepting Applications

2022-2023 Mutual Credit Union Scholarships

The Mutual Credit Union Scholarship Committee is pleased to announce that we are accepting applications for our 2022-2023 Mutual CU Scholarships. Every year, Mutual provides $10,000 in awards for the upcoming school year to recognize its members who have shown scholastic achievement and who are interested in advancing their education. We will award six (6) scholarships in the amount of $3000, $2000, (2) $1500, and (2) $1000 to high school seniors who best meet the requirements.

Applications must be received at Mutual Credit Union by close of business on Friday, April 1, 2022. A completed application package may be submitted electronically, by mail, or delivered to any of our branches.

Mail To: Mutual Credit Union, Attn: Scholarship Committee, PO Box 25, Vicksburg, MS 39181

e-Mail: marketing@mutualcu.org

For additional questions or to request an application be mailed to you, please call Mutual Credit Union at (877) 457-3654 or email marketing@mutualcu.org.

Mutual has a firmly-held belief that the education of our community’s youth is a solid investment in our community’s future. We wish the best of luck to all applicants and to each of our graduating seniors.

Hours of operation for all Mutual locations are Monday-Thursday 9 a.m.-5 p.m. and Friday 9 a.m.-5:30 p.m.; drive-thru services open at 8:30 a.m. Account access is also available 24/7/365 by visiting mutualcu.org, using the Mutual Credit Union app on your mobile device or by calling our SAM Audio Response System at 1-877-457-3654 option 1.

PRESS RELEASE Karen White Named Branch Manager At Cherry St. Location of Mutual Credit Union

Press Release 

Tuesday, September 21, 2021 

Mutual Credit Union Announces, Karen White as the New Branch Manager at the Cherry Street branch in Vicksburg, MS 

Vicksburg, Miss. – - Mutual Credit Union is pleased to announce the promotion of Karen White to Branch Manager of the Cherry Street branch located in Vicksburg, MS. Karen began her career at Mutual on October 2, 1989, as a Member Service Representative. Karen has since served in various roles during her 30 years that include, clerical/data processing, loans processing, collections officer, loan closer, underwriter, and currently serving as a loan officer. We are very fortunate to have Karen’s over 30 years of expertise in finance, collections, and lending in our Mutual CU Family.  

Michael Mathews, President of Mutual Credit Union stated, “Karen has consistently been a driving force in the credit union providing best in class service and we can’t wait to see her take the lead as we continue into the future.” 

Mutual Credit Union continues to be a multi-branch financial institution offering world-class products and services in the following counties: Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, and Copiah counties with an expanded presence now in Lowndes County, MS and Pickens County, Alabama. This year, 2021, we celebrate 90 years of serving our members and our communities. Although Mutual CU might look a little different now than it did in 1931, we remain your credit union focused on ‘people helping people.’ We continue to look to the future and to secure the economic prosperity of our members. 

For more information about Mutual Credit Union, please follow this link to our webpage. For additional questions, please contact the marketing department at marketing@mutualcu.org or call (601) 636-7523 ext. 1226.

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What You Need to Know About Smishing Scams

Text messaging has come under attack as one of the most vulnerable media for identity theft and more. Here’s what you need to know about an SMS message-based scam called “smishing.”

How it works

Smishing scams use text messages to establish contact with the intended victim to later access their personal information.

The scam begins with a supposedly urgent text appearing to be from the victim’s financial institution. The text may claim that the victim’s checking account is locked, or that there has been an unauthorized purchase charged to the victim’s account. The scammer will warn that immediate action must be taken.

The victim is then instructed to call a specified number and, upon doing so, will be asked to share their financial information. Once they’ve got their hands on this info, the scammer is free to steal the victim’s identity, empty their accounts or go on a shopping spree on the victim’s dime.

Zelle payment scams are on the rise – if you haven’t initiated a Zelle payment it’s a scam – don’t fall for it!

Who are the victims?

Smishing scams primarily target people who do their banking online, but fraudsters will use any cellphone number they can find. If you own a checking account and a cellphone, you are a candidate for a smishing scam.

Recognizing smishing scams

Your credit union will not alert you of a possible fraud or account lockdown via text; we prefer more personal means to help you know it’s us.

Also, the phone number the smishing text instructs you to call is not ours. You can reach us at 877-457-3654 . If you’re told to contact us at a different number, it’s not us you’re calling!

You can also spot the smishing scam just by looking at the phone number. The text will often appear to come from a number that is obviously fake.

If you’ve been targeted

If you receive a suspicious-looking text, do not engage the texter! Jot down the scammer’s number and delete the message. Let us know about the smishing attempt, tell all your friends and alert the FTC.

If you’ve fallen for the scam and your accounts have been compromised, alert your credit card companies and be sure to let us know, too.

Protecting yourself

  • Always use two-factor authentication for banking app and sites.
  • Use strong and different passwords across your accounts and apps.
  • Ignore all text messages from unknown numbers.
  • Don’t let those crooks get their hands on your money!

Your Turn: Have you been targeted by a smishing scam? Tell us about it in the comments!

CONSTRUCTION TO MUTUAL CREDIT UNION’S CLAY STREET BRANCH DRIVE-THROUGH TO BEGIN MONDAY, SEPTEMBER 13, 2021

Vicksburg, Miss. – – Construction will begin Monday, September 13th, 2021, on the parking lot and drive through access lanes at the Clay Street branch of Mutual Credit Union located at 4210 Clay Street in Vicksburg, Mississippi. The phases of construction are expected to last between 45 to 90 days (about 3 months) depending on weather impacts to construction.

Mutual is committed to ensuring that service remains top priority though drive-through traffic is expected to be impacted during this time. Construction is expected to impact only one lane of the four-lane drive through at a time beginning with the outermost lane proceeding inward toward the building.

The planned improvements to the parking and drive-through area are expected to increase traffic flow capability allowing for better ease of access to drive-up services. “As Mutual [Credit Union] continues to grow to meet our membership’s ever-changing needs, some growing pains are expected” says Mutual Credit Union President, Michael Mathews. “We know that the result will provide for a better experience for anyone using Mutual’s drive through services at the Clay Street location.”

Mutual Credit Union strives to provide world class financial solutions and service. To reduce the impact to wait times during construction, use lobby teller services, visit any of our other convenient locations, use the Mutual Mobile App to make check deposits, or try our full-service ATMs that accept check and cash deposits, visit during non-peak hours (mid-morning or mid-afternoon), and avoid the busiest days – the first few or last few days of the month.

For more information about Mutual Credit Union please follow this link to our webpage. For additional questions, please contact the marketing department at marketing@mutualcu.org or by calling (601) 636-7523 ext. 1226.

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Mutual CU Receives Honor From MS Business Journal

Press Release

Friday, July 16, 2021

Mutual CU Receives Honor from MS Business Journal on Thursday, June 24, 2021

(Vicksburg, MS): We are thrilled to announce that we were recently selected by the Mississippi Business Journal as a finalist in the “2021 Best Places to Work in Mississippi” annual program. In a ceremony held on Thursday, June 24, 2021, in Jackson, MS members and staff of Mutual Credit Union were on hand to receive the plaque honoring this distinction. Michael Mathews, President of Mutual Credit Union had this to say to staff after receiving the award, “We are a great company because of you and what you do to make us a great company each and every day. Thank you for making Mutual “the” best place to work in Mississippi!” 

Mutual Credit Union continues to be a multi-branch financial institution offering world-class products and services in the following counties: Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, and Copiah counties with an expanded presence now in Lowndes County, MS and Pickens County, Alabama. This year, 2021, we celebrate 90 years of serving our members and our communities. Although Mutual CU might look a little different now than it did in 1931, we remain your credit union focused on ‘people helping people.’ We continue to look to the future and to securing the economic prosperity of our members. 

For more information about Mutual Credit Union, please follow this link to our webpage. For additional questions, please contact the marketing department at marketing@mutualcu.org or call (601) 636-7523 ext. 1226.

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Post-Pandemic Money Moves

Re-acclimating to normal life as pandemic restrictions are lifted and businesses reopen across the country will mean more than just getting used to wearing real pants again and working without your cat on your lap. You’ll also need to consider your finances. How has your overall money management changed during the pandemic? Have you dipped into your savings? Have you been letting your retirement accounts slide? Or, maybe you’ve been waiting for the chance to hit your favorite retailers again, and you can’t wait to splurge after a 15-month financial fast.

As you prepare to leap back into normal life, proceed with caution. Be sure to consider your full financial picture as well as long-term and short-term goals.

Here are some forward-thinking money moves to make as you adjust to post-pandemic life.

Review and adjust your budget

Pandemic times required their own budget, as people cut down on costs like dining out and updating work wardrobes, but spent more on things like at-home entertainment. Others may have had to adjust their spending to fit a changed income level or to help them coast during a stint of unemployment. The pandemic may have also shifted something in some people’s mental list of needs and wants, as they found they can live with a lot less than they’d believed.

As you adjust to post-pandemic life, take some time out to review and tweak your monthly budget. Be sure to incorporate any changes in income, as well as a readjustment to pre-pandemic spending or changed priorities. You may need to review and adjust your budget, and maybe even your spending behaviors, every few months until you find a working balance.

Rebuild your savings

If you are one of the many Americans who were forced to dip into savings, or even to empty them completely, during the pandemic, create a plan to get your savings back on track. Tighten up your spending in one area until you’ve built up an emergency fund that can keep you going for 3-6 months without an income, or use a windfall, such as a work bonus or tax refund, to get the bulk of your emergency fund in place.

Once your emergency fund is up and running again, continue to practice basic saving habits, such as setting aside 20% of your monthly income for savings, or whichever approach you prefer. If the pandemic taught us anything, it’s that it’s always best to be prepared, because you never know what can happen.

Rethink your long-term and short-term financial goals

The pandemic has prompted many people to reevaluate their goals. Retiring before you hit 50 or spending a month in Europe next summer may not be as important to you as you’d originally believed; or it may be even more important now. Similarly, you may realize your family has outgrown its living space and that moving to a new home is your number one financial priority. Or maybe you’ve decided you can live without a second car.

Take some time to rethink your long-term and short-term financial goals and adjust your savings and budget accordingly.

As you move through this step, be sure to consider any long-term goals you may have put on hold during the pandemic. Have you stalled your contributions to your retirement accounts or toward your child’s college tuition fund? Have you been making only the minimum payments on your credit cards? If any of these apply to you, be sure to revert your savings and debt payments back to pre-pandemic levels as soon as you can.

Spend with caution

It’s perfectly fine to enjoy a shopping spree in celebration of a return to pre-pandemic norms, but it’s best to spend with caution.

First, prepare to encounter inflated prices wherever you go. Gas prices have jumped recently, and costs of many consumer goods have spiked as well. If you planned to purchase a big-ticket item like a new car or tickets for a cruise, consider waiting it out a bit until prices cool off.

Also, you may be eager to make up for lost time, but no amount of nights out on the town will bring back the months you spent at home. Similarly, overbuying for this fashion season won’t bring back the seasons you spent at home in a hoodie and sweatpants. To avoid irrational overspending, set up a budget before you hit the shops and only spend what you’ve planned.

The restaurants and movie theaters are open for business again, and mask mandates are dropping all over the country. As life returns to pre-pandemic norms, be sure to consider the state of your finances and to make responsible, forward-thinking money moves like those listed here.

Your Turn: What post-pandemic money moves will you be making now? Tell us about it in the comments.

Scam Alert: Beware Child Tax Credit Scams

The Child Tax Credit, a part of the American Rescue Plan Act of 2021 that takes effect in July, is already drawing the attention of scammers. The newly expanded Child Tax Credit (CTC) will provide monthly payments of up to $300 per child for approximately 40 million households across the country. Payments will be issued via direct deposit, paper check, or debit cards, providing a plethora of opportunities for scammers to get in on the action.

Here’s what you need to know about Child Tax Credit scams and how to avoid them.

How the scams play out

There are several variations of the Child Tax Credit scam, each ultimately designed to trick parents and guardians out of their rightful CTC funds.

In one variation of the scam, victims receive phone calls, emails or social media messages appearing to be from the IRS and asking them to authenticate their personal details or share sensitive information in order to receive their CTC funds. In lieu of pretending to represent the IRS, the scammer may also claim to be in the position of “helping” the victim receive their funds. Unfortunately, in either scenario, if the victim follows the instructions of the contact, they will be playing right into the hands of a scammer.

In another variation of the scam, victims land on a spoofed government website where they are prompted to input their personal information. This scam is especially common, as the IRS has announced that it will be launching two web-based portals for families who’d like to update their information for the CTC: one for taxpayers who file annual returns and would like to share their banking details or a change in the number of dependents they have in their household, and one for taxpayers whose income level falls below the threshold for filing returns. While the two separate sites will make the application process smoother for the IRS, they also open the door for more bogus sites to spring up and snag unsuspecting victims in their trap.

What you need to know about the Child Tax Credit

As always, knowledge is your best protection against potential scams. Here’s what you need to know about the CTC and the way the IRS operates:

  • The IRS does not make unsolicited calls or emails. All official communications from the IRS are sent via standard USPS mail. The IRS will never call, email, text, or DM you asking you to share sensitive information.
  • You do not need to take any action or share personal information to receive the Child Tax Credit. If you’ve filed taxes in 2020, or even in 2019, and you’re eligible to receive the CTC funds, they will arrive via paper check, debit card or direct deposit without any action on your part. You only need to update information on one of the upcoming IRS portals if you’ve had a change in income, the number of dependents in your household or you’d like to share your banking information with the IRS.
  • Only the IRS will be issuing the Child Tax Credits. Anyone else claiming to “help” you receive the payments is a scammer.

If you’ve been targeted

As the date of the first advanced CTC approaches, scams are exploding everywhere. If you believe you’ve been targeted by a CTC scam, follow the cardinal rule of personal safety by never sharing sensitive data with an unverified source. Triple-check the URL on any IRS webpage you visit, as these are easily spoofed. Note that all authentic government sites will end in .gov. Finally, report all suspicious activity to the IRS and the FTC immediately.

For additional information on the upcoming Child Tax Credits, to check if you qualify or to update your dependent or banking information, visit the IRS’s CTC webpage directly at IRS.gov.

The advanced Child Tax Credits will help millions of families struggling with the economic fallout of the pandemic, but scammers can ruin it all. Follow the tips outlined above and stay safe!

Your Turn: Have you been targeted by a Child Tax Credit scam? Tell us about it in the comments.