Contact: Susan Mandarino
1604 Cherry Street
Vicksburg, MS 39180
Phone: (601) 636-7523 ext. 1226
Email: marketing@mutualcu.org
Website: www.mutualcu.org
Press Release
Thursday, March 26, 2020
Mutual Credit Union Announces “Pause” on Loan Payments
Vicksburg, Miss. – – Today, Thursday, March 26, 2020, we are announcing our first ever “pause” on loan payments due to the circumstances surrounding the COVID-19 world-wide pandemic. All Loans (Excluding Real Estate, HELOC and Single Pay loans) with due dates between March 16th – April 30th will see advanced due dates into May 2020. President of Mutual Credit Union, Michael Mathews stated, “This virus has brought a level of uncertainty to our community that I have not experienced in my lifetime, and the speed at which it has changed our daily routines is unprecedented. I want our members to know that we will work through this event in time together and we will utilize every available resource at our disposal to assist. Although our lobbies may be closed, we are still here for you.”
We know that COVID-19 has affected many of our members whether it is due to employment concerns, childcare stress and/or overall health concerns during this time and it is our hope that by offering this “pause” payment program that we can help to ease the financial burden our members are facing. We are doing our part during these trying times to offer all the support that we can to our Mutual CU members and to the communities we serve. Our focus truly is you.
If any member wishes to continue to make their April payment(s) as usual, you can access online banking, the mobile app, or call 877-457-3654 to continue your payments on schedule. Loan payments will still be deducted from any member on payroll allocation. If this is your situation, please either email loan@mutualcu.org or call 877-457-3654 option 5 to have your loan payment reversed.
Also, at this time, the following fees will be waived until further notice; transfer fees from savings to checking, money order fees and cashier’s check fees. It is our hope that by freeing up the availability of funds for each member that we enhance our commitment to each other by being what the Credit Union is all about, “People Helping People.” Let’s build our own community stimulus package during this time keeping our focus not on the unknown but on supporting each other while maintaining our “social distancing.”
We thank you for your membership and look forward to continuing to serve you and your families now and for decades to come.
For more information about Mutual Credit Union please follow this link to our webpage. For additional questions, please contact the marketing department at marketing@mutualcu.org or by calling (601) 636-7523 ext. 1226.
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